TERMS AND CONDITIONS

TERMS AND CONDITIONS

Welcome to silunyangllc.com (hereinafter referred to as “we” or “our company”), your leading kitchenware sales platform. In order to protect the rights and interests of both parties and ensure the smooth progress of the service, this policy is specially formulated. Please read the following content carefully before using our services. Your use will be deemed as acceptance of this policy.

  1. Service scope
    We provide kitchenware sales, delivery, returns and exchanges and related customer services.
    Our service scope is limited to the United States, and some special products or services may have additional geographical restrictions.
  2. Account registration and use
    Users need to complete the registration process and provide true and accurate personal information before they can become our members.
    Members should keep their account passwords properly, and we are not responsible for any losses caused by password leakage.
    Any form of account transfer, borrowing or sharing is prohibited.
  3. Product purchase and payment
    Users can browse product information on our website, select the desired products to add to the shopping cart and complete the purchase process.
    We provide a variety of payment methods, including but not limited to third-party payment platforms such as credit cards and PayPal. The security of the payment process is guaranteed by the third-party payment platform.
    Product prices and promotional information are subject to the website display. We reserve the right to adjust prices without prior notice.
  4. Delivery and Return and Exchange
    We provide a variety of delivery methods such as standard delivery and expedited delivery. The delivery costs and time are subject to the website display.
    After the user receives the product, if there is a quality problem or it does not meet the order description, he can apply for a return or exchange within the specified time. For the specific rules of return and exchange, please refer to our return and exchange policy.
  5. Intellectual Property
    The intellectual property rights of this website and all content on the website (including but not limited to text, pictures, audio, video, etc.) belong to us.
    Without our written permission, no unit or individual may copy, reprint, excerpt or use the website content in any form.
  6. Disclaimer
    We are not responsible for service interruptions or delays caused by force majeure.
    We do not guarantee the accuracy, completeness or timeliness of all information on the website. Users should judge the authenticity of the information by themselves.
    We are not responsible for any direct or indirect losses caused by users using our services.
  7. Dispute Resolution
    The interpretation, validity and dispute resolution of this policy shall be subject to U.S. law.
    If a dispute arises from this policy, the parties shall first resolve it through friendly negotiation; if the negotiation fails, it may be submitted to a court of competent jurisdiction in the United States for litigation.
  8. Modification of the Policy
    We have the right to modify this policy at any time, and any modification will take effect immediately after it is published on the website. If users continue to use our services, they will be deemed to have accepted the modified policy.

We are committed to providing you with high-quality kitchenware sales services. Thank you for your choice. Let us work together to create an honest and harmonious shopping environment.

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